Withholding Tax Credit Inquiry Instructions

Accessing the Business Tax Online Credit Inquiry System

Click here to access the Business Tax Online Credit Inquiry System.

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General Instructions

If there are current credits on your withholding tax account, this site will allow you to view and print your own credit balance. You can use this credit on your next withholding tax return filed with the Department.

Overpayments displayed on the Online Credit Inquiry System are based on the most recent business day's processing. For instance, if you are accessing this system on a Tuesday, information displayed will generally reflect the Department's Monday processing.

You will need your business’ Missouri Tax Identification Number and tax filing PIN Number.

form MO-941

You Are Ready to Make Your Inquiry

Login

Step 1: Enter your Missouri Tax Identification Number and PIN. The Department of Revenue has assigned the PIN number which can be found on the cover of your return or voucher booklet.

If you have not entered the correct Missouri Tax Identification Number or PIN you will receive the following message:

If you have entered an invalid Missouri Tax Identification Number, you will receive the following message:

If you do not know your Missouri Tax Identification Number or PIN, contact the Department of Revenue at (573) 751-3505. Please note this information is considered confidential and will only be provided to a listed officer or Power of Attorney.

Step 2: Select the tax type, sales tax or withholding tax, for which you are seeking credit information.

If the business is not registered for the tax type selected, you will receive the following message:

Step 3: Click "Continue".

If You Have Credits on Your Account

Witholding overpayment listing

If you have current overpayments on your account for the tax type selected, Online Business Tax Credit Inquiry System will list each overpayment.

For each overpayment, Online Business Tax Credit Inquiry System will present the following information:

This page will also present you with the following three options:

If No Credits are on Your Account

Witholding no credits on account

If you have no overpayments on your account for the tax type you selected, Business Tax Online Credit Inquiry System will present a message page.

You will receive the following message. This message will always direct the business to contact the Department of Revenue so that a customer service representative can answer the customer’s questions.

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Error Messages

The following message will be presented if you cannot access the Online Credit System. The taxpayer must speak to the Department of Revenue in order to resolve any issues before they can access the Online Credit System.For assistance, you can contact the Taxation Division at (573) 751-3505.

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Contact Information

If you have further questions, please contact us:

Missouri Department of Revenue
Taxation Division
P.O. Box 3375
Jefferson City, MO 65105-3375
Fax: (573) 522-6816
Telephone: (573) 751-3505
E-mail: withhold@dor.mo.gov

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