June 9, 2009
Individuals, Groups Will Have Right to Compete To Manage Edina, Branson West, Macon, Malden, Owensville & Trenton License Offices
As Gov. Jay Nixon’s effort to improve customer service and accountability in Missouri state government continues, interested citizens and groups will be able to bid on the management of six more local motor vehicle license offices.
“Although a few license offices are currently run by civic groups, most license offices in the past were given away to people based solely on their political connections,” said Gov. Nixon. “Now, any person or group can bid to operate an office, and they have to tell us in advance exactly how they will run the office and how efficiently they can perform. This new, non-partisan scrutiny of license office operations is designed to bring accountability to the system.”
The governor also noted that the Missouri General Assembly recently approved legislation that will permanently put his bidding process into state law.
“Both Republicans and Democrats agreed that the old way of giving away a license office with no goals for customer service was wrong,” Gov. Nixon said.
The six offices that have been put up for bid this week are in Edina, Branson West (Lakeview), Macon, Malden, Owensville and Trenton. Bidders will have five weeks (or until July 14) to respond to bid proposals overseen by the Office of Administration (OA). Teams from the Missouri Department of Revenue will evaluate the bids.
Karen King Mitchell, director of the Department of Revenue, said the competitive nature of the bidding process has resulted in quality proposals from people who want to manage the offices. She noted some of the criteria that are evaluated by the department.
“A bidder’s plans for customer service are obviously important,” Mitchell said. “Other issues that are evaluated are a potential agent’s business and license office experience, the location, accessibility and security of the office and whether a bidder is a not-for-profit corporation or a minority/woman-owned enterprise.”
Common transactions that take place at local license offices include renewing or applying for a driver’s license, renewing or applying for registration on motor vehicles, boats and outboard motors, and applying for titles and paying sales taxes on these units.
Copies of the Request for Proposals (RFPs) that bidders will use to develop their bids can be viewed at https://www.moolb.mo.gov/. To review an RFP, select “Guest” on the home page, click on “Open Bids By Agency,” then scroll through the list of bids until the appropriate bid is located. (Bid numbers for this week’s offices are located below.) Additional information regarding the bidding process can be obtained at http://oa.mo.gov/purch/vendorinfo/DORoffices.pdf or by calling OA at (573) 751-2387.
The time to bid for 93 of Missouri’s 183 license offices has ended. The list of bidders on offices for which the bidding time has closed can be obtained at http://oa.mo.gov/purch/dorlist.pdf. Twenty offices have been awarded under the bidding process. For a list of winning bids for license offices, please go to http://oa.mo.gov/purch/awardedfeeoffices.pdf.
|Office||FY08 Estimated Transactions||FY08 Estimated Processing Fees||Bid Number|
|Branson West (Lakeview)||39,386||$128,362||B3Z09353|