Online Plate Renewal - Frequently Asked Questions

MORE - Online License Plate Renewal System

Click HERE to Renew your plates online!


What are the benefits of renewing my license plates online?

Renewing online is fast and convenient. Plus it means:

back to top


Renewal NoticeI received my renewal notice for my license plate registration in the mail and would like to renew my plates online. Where is my personal identification number (PIN)?

If you are eligible for online license plate renewal, you will find your PIN on the located in the RENEW ONLINE box.

Please note that not all Missouri residents are eligible for Internet registration renewals. If you do not have a PIN, you are not eligible at this time.

back to top


I lost my license plate renewal notice. Can I obtain a new PIN to renew my license plates online?

You will not be able to obtain a new or duplicate PIN; therefore, you will be unable to renew online for this cycle. Please visit any local license office to complete your renewal.

back to top


When did the online renewal system become available?

The system went online January 1, 2002, and is available around the clock with the exception of brief outages during non-peak hours for maintenance.

Access http://plates.mo.gov.

back to top


What payment methods will the new online license plate renewal program accept?

The online system accepts the following payment methods for your vehicle registration renewal:

  1. E-Check
  2. Debit card
  3. Credit card  (MasterCard, Visa, American Express, and Discover/NOVUS)

back to top


Will there be a processing or vendor convenience fee added to the total amount charged on my E-Check, debit card, or credit card? What is the amount of that added fee?

The vendor that provides the service for processing E-Check and debit/credit card transactions charges a standard fee in addition to and separate from the renewal fee charged by the Missouri Department of Revenue. Although the fee for your license plate renewal and the vendor's convenience fee are separate, you will only see one fee charged to your E-Check or debit/credit card account.

E-Check - Most Economical Option! 

For a convenience fee of .60 cents you can renew your license plates from the comfort of your own home - avoiding the drive to a license office and waiting in line.  Using an E-Check is your most economical online payment option.  

Example:
Your registration fee: $21.25
Standard E-Check charge: .60 cents
Total amount charged: $21.85

Example:
Your registration fee: $150.00
Standard E-Check charge: .60 cents
Total amount charged: $150.60

Debit & Credit Card (MasterCard, Visa, American Express, and Discover/NOVUS)

The processing or convenience fee charged by the debit/credit card vendor for transactions under $33.00 is $1.00. For transactions over $33.00, please see the table below.

This table represents a complete structure for the amount charged to your debit/credit card by the vendor.

Registration Fee Convenience Fee
$0.00-$33.00 $1.00
$33.01-$100.00 3.00%
$100.01-$250.00 2.95%
$250.01-$500.00 2.85%
$500.01-$750.00 2.85%
$750.01-$1,000.00 2.80%
$1,000.01-$1,500.00 2.75%
$1,500.01-$2,000.00 2.70%
$2,000.01 or more 2.60%

Example:
Your registration fee: $21.25
$1.00 charge: $1.00
Total amount charged: $22.25

Example:
Your registration fee: $150.00
2.95% of registration fee: $4.43
Total amount charged: $154.43

back to top


What makes me eligible for online renewal?

In order for you to be eligible to renew your license plates online, your county collector must provide paid personal property tax records for your county to the Missouri Department of Revenue. The vehicle, trailer, or ATV information provided to us by your county must match our records exactly to renew online. At this time, your county collector may not participate in the online personal property tax reporting system. Click for a list of participating counties.

Not all vehicle registrations currently qualify for this program. For instance, if your registration renewal is for specialized license plates, you will not be able to use the online system to renew your license plates, as there are additional documents that must be verified (i.e., emblem use authorization statements cannot be verified by our online system at this time.)

Note: When a new county comes online with the Missouri Department of Revenue, it will be at least two months before the county's residents receive a PIN on their renewal notices, making them eligible for the online renewal process.

back to top


Can I renew the registration for my boat or motor online?

No. At this time, only motor vehicle, ATV, and trailer registrations can be renewed online. In the future, the department plans to expand online registration to include renewals of boat/vessel registrations and disabled placards.

back to top


Can I renew one and three year trailer plates or ATV decals online?

Yes, you can renew one and three year trailer plates or ATV decals online. A PIN must be recorded on your renewal notice to renew online.

back to top


Can I renew plates for my truck that is licensed for 54,000 pounds or above online?

No. You will not be able to renew online because the department does not have online verification of payment of your Federal Heavy Vehicle Use Tax.

back to top


Why is the online license plate renewal system unable to verify that my vehicle is insured?

The online system automatically checks your VIN against the insurance database. If your insurance cannot be verified by our system, you will be unable to renew online and must renew by mail or at a Missouri license office. Not all insurance companies currently provide the Missouri Department of Revenue with their paid insurance records. Also, check your insurance card to make sure the VIN on the card matches the VIN on your renewal notice, as that may be the reason your insurance could not be located in the system.

back to top


I paid my personal property taxes, but the online license plate renewal system is unable to verify the payment. Why?

This could be due to one of the following reasons:

back to top


My license plates expire in just a few days. Will I receive my renewal stickers in time if I renew online?

You can renew your license plates online up to the last day before your vehicle registration expires.  At the end of your online transaction, you can print a temporary vehicle registration receipt that is valid for up to 30 days or upon receipt of your plates/tabs in the mail.  This receipt must be carried in your vehicle, so you can present it to law enforcement upon request.

back to top


My renewal notice for my leased vehicle has a PIN, so why can't I renew online?

The online system is unable to verify personal property taxes for leased vehicles, so these renewals cannot be processed online.

back to top


My renewal notice contains a PIN, but my vehicle is exempt from emissions inspection (mileage-based or GVWR exemption). Why can't I renew online?

The online system is unable to verify emissions exemptions, so these renewals cannot be processed online.

back to top


What are some other reasons that I may not be able to renew online?

back to top


I got the new "enhanced" registration stickers. How do they fit on the plate?

Click here for instructions for placing the new stickers on your plates.

back to top


I still have questions about online renewals. Where can I call or write?

You may contact a customer service representative Monday through Friday from 7:30 a.m. until 5:00 p.m. by calling (573) 526-3669. You may also reach us via email at mvbmail@dor.mo.gov.

back to top


Still need help? You can also submit your motor vehicle title and licensing questions to our staff by e-mail. Your e-mail will be forwarded to the appropriate area for reply. Some inquiries can be responded to more quickly than others depending on the issue and amount of time needed for research. Please make sure your computer will accept our e-mail response.