Department of Revenue News Release
December 24, 2009Fayette, Fredericktown, Keytesville, Lamar & Lancaster License Offices Awarded
JEFFERSON CITY - Five more local motor vehicle license offices have been awarded using a reformed bidding process that encourages current and prospective office agents to emphasize customer-friendly service and fiscal efficiencies.
"One of the first actions I took as Governor was to take politics out of the awarding of license offices," said Gov. Jay Nixon. "The new system is open to all qualified bidders, and the professional staff at the Missouri Department of Revenue chooses which proposal is best for each local license office."
The five offices awarded today are in Fayette, Fredericktown, Keytesville, Lamar and Lancaster. All of the offices will remain at their current locations.
Bidders have the option of returning a portion of an office's revenues to the state. Two of this week's winning bidders will return some of their revenues. The estimated amount of money that will be returned to the state in the first contract year from the 167 offices that have been awarded so far under the new bidding process is $864,130.
The Fayette License Office has been awarded to the Howard County Farm Bureau Service Co. The local Farm Bureau affiliate has been the agent for the office since 2005. The winning bid was one of two submitted, and no return to the state was included in the bid. The Fayette License Office is located at 119 N. Main St., Suite A.
Lee Agencies, LLC has been selected to be the agent for the Fredericktown License Office, which is located at 135 W. Main St. The company is associated with the incumbent agents, Kenneth and Deborah Lee of Fredericktown, and the Lees have been involved with running the office since 2005. The company's bid was one of three submitted, and a 2 percent ($1,444) return to the state was included.
The Keytesville License Office has been awarded to the sole bidder, Doug and Cheri, LLC. The company is associated with the office's interim agent, Doug Galaske of Moberly, and his wife Cheri. Mr. Galaske is also the agent for the Moberly License Office, and he has been the interim agent in Keytesville since November. No return to the state was included in the bid. The office is located at 306 S. Cherry St. in the Chariton County Courthouse.
Joyce E. Moser of Lamar will continue to be the agent of the Lamar License Office, located at 208 W. 12th St., Suite 7. Moser has been the office agent since 2005, and her bid was one of three submitted. A 1 percent ($808) return to the state was included in the bid.
The Lancaster License Office has been awarded to the incumbent agent, Lisa Kephart of Kirksville. She submitted the only bid and has been the office agent since 2001. No return to the state was included in the bid. The office is located at 109 W. Washington St.
Details about any changes in office operations, if any, will be announced by the agents.
Although Gov. Nixon authorized the Missouri Department of Revenue to implement the new bidding system in January, it didn't become part of state law until legislation was signed by the Governor this past summer. The new law was overwhelmingly approved by both Republican and Democratic members of the Missouri Legislature.
Of the 167 offices awarded so far, 97 have gone to incumbents, groups associated with incumbent agents or interim agents. Seventy of the offices have been awarded to new agents. There are 183 offices statewide.
Alana M. Barragán-Scott, director of the Missouri Department of Revenue, noted what is evaluated during the bid process.
"The license office or business experience of a potential agent is noted, as well as what ideas for customer service are presented," she said. "An office has to be accessible and secure, and other factors, such background checks and the financial return to the state, are also considered."
All local license offices provide services that are overseen by the Department of Revenue, but each office is operated by an independent contractor. Transactions that are conducted at these offices include the issuance and renewal of driver licenses, issuance of titles for motor vehicles, and the issuance and renewal of registration for motor vehicles, boats and outboard motors.
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