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September 10, 2018

Department of Revenue staff attend American Association of Motor Vehicle Administrators Annual International Conference

JEFFERSON CITY

Five staff members of the Missouri Department of Revenue attended the 2018 American Association of Motor Vehicle Administrators Annual International Conference, held in Philadelphia, Pennsylvania, Aug. 21-23.

The AIC is the premier event for jurisdictions, industry and federal partners to come together to share experiences and learn. The conference also showcases the latest trends in the motor vehicle and law enforcement community and provides a forum for chief administrators to learn and grow from fellow colleagues.

Said Ruth Otto, deputy director for the MVDL Division: “AAMVA’s Annual International Conference provided the DOR an excellent opportunity to network with other state DMV representatives to share best practices and lessons learned for issues regarding motor vehicle and driver licensing. Industry partners were also available to share new and innovative ideas on products they offer.”

Some of the topics covered at this year’s conference included: marijuana and opioid impacts on driving, leveraging data to improve customer service, optimizing the customer experience, automated and connected vehicles, mobile driver licenses and Real ID implementation.

“In working with the AAMVA organization for over 25 years, I have found the collaborative nature of the membership to be invaluable to our mission of providing cutting edge innovation in motor vehicle and driver license services to Missouri citizens,” added Managing Counsel Chuck Gooch. “By networking with administrators from numerous jurisdictions who face the same day-to-day challenges we do, and sharing our common experiences, we are able to find solutions that help us avoid costly problems when implementing new programs or improving old ones.”

The AAMVA is a tax-exempt, nonprofit organization developing model programs in motor vehicle administration, law enforcement and highway safety. The association also serves as an information clearinghouse in these areas and acts as the international spokesman for these interests.

 “The Department of Revenue now has several staff members participating in various AAMVA working groups, committees and on its board of directors,” said MVDL Division Director Jackie Bemboom. “I want to thank these staff members for their commitment to those critical, ongoing discussions, as well as their time, and I look forward to the great work that will come out of these groups.”

Founded in 1933, AAMVA represents the state and provincial officials in the United States and Canada who administer and enforce motor vehicle laws. AAMVA’s programs encourage uniformity and reciprocity among the states and provinces. The association also serves as a liaison with other levels of government and the private sector. Its development and research activities provide guidelines for more effective public service. AAMVA’s membership includes associations, organizations and businesses that share an interest in the association’s goals.

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