Department of Revenue News Release
November 10, 2011Dec. 16 is Deadline to Submit Proposals to Manage Maplewood License Office
JEFFERSON CITY - Interested groups or individuals will have until Dec. 16 to bid to operate the Maplewood License Office in St. Louis County. The license office has been known as the Deer Creek License Office for many years due to its location in a shopping plaza of the same name, but will go by Maplewood after the next agent is selected.
The Office of Administration yesterday issued a Request for Proposal (RFP) asking for bids to manage the license office. The ability for people or groups to bid to run local license offices is part of Gov. Jay Nixon's reformed competitive process that requires the Missouri Department of Revenue to choose office agents that present the best proposals for customer service and financial efficiency.
The RFP notes that the license office must be located within the city limits of Maplewood. The current location of the office is 3238 Laclede Station Rd., and the agent is Deer Creek Building Management, LLC. People interested in submitting a bid to run the office may take a tour of the current facility from 5:30 p.m. to 6:30 p.m. on Tuesday, Dec. 6.
Alana Barragán-Scott, director of the Missouri Department of Revenue, explained how the bidding process works.
"People or groups interested in managing the license office will have until Dec. 16 to respond to the Office of Administration with a bid," she said. "All of the bids are then evaluated by a review team at the Department of Revenue, and the proposal that scores best in the areas of customer service, business experience, office location and other criteria is the one that is chosen."
During Fiscal Year 2011 (July 1, 2010 to June 30, 2011), the Maplewood License Office conducted 125,327 transactions and generated $418,221 in agent processing fees.
Common transactions that take place at local license offices include renewing or applying for a driver license, renewing or applying for registration on motor vehicles, boats and outboard motors, and applying for titles and paying sales taxes on these units.
A copy of the RFP that bidders will use to develop their bids can be viewed at https://www.moolb.mo.gov/. To review an RFP, select "Guest" on the home page, click on "Open Bids By Agency," then scroll through the list of bids until the appropriate bid is located. (The bid number for the Maplewood office is B3Z12087.) Additional information regarding the bidding process can be obtained at http://oa.mo.gov/purch/vendorinfo/DORoffices.pdf or by calling the Office of Administration at (573) 751-2387.
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