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February 10, 2009

Bids Go Out For License Offices in Blue Springs, Grandview, O'Fallon, Sikeston, Springfield & Union; Helpful Alterations Made To Bidding Process

JEFFERSON CITY – In his continuing effort to make government more efficient and responsive, Gov. Jay Nixon today announced that the management of six more local license offices will be put up for bid and awarded to the person or group with the best management plan.

“Missourians are required to get their driver licenses, titles and license plates from the state,” Gov. Nixon said.  “We therefore have the responsibility to make sure the offices are being run to the best of their capabilities, and not awarded to someone just because they belong to a particular political party.”

The six offices for which bid proposals were released this week are Blue Springs, Grandview, O’Fallon, Sikeston, Springfield (Glenstone Avenue location) and Union.

Once a bid proposal has been made public by the state’s Office of Administration (OA), bidders will have five weeks to submit a plan that details how the office will be managed.  Criteria such as customer service, financial stability, employee qualifications and office security/accessibility are just some of the parameters that the Department of Revenue will evaluate.

Karen King Mitchell, director of the Department of Revenue, also announced that some alterations have been made to the bidding process to accommodate prospective bidders.  The first change involves the line of credit that bidders must obtain to prove their financial viability.  The new line of credit has been reduced from 50 percent of an office’s annual estimated processing fees to 25 percent.

The other change to the process is that many of the current license offices will be available for tours by prospective bidders.   This change will allow bidders to get a better feel for how an office is run and should help them prepare their proposals.  Current fee agents can’t be required to offer a tour of their facilities since most of the offices are on private property.  However, most agents are accommodating the request.

“It is not unusual to make small changes as the bidding process progresses,” Mitchell said.  “Our hope is that we will receive better bids and, in return, better service for future customers.”

The line of credit change is in effect for the bids released this week, all future bids and all of the bid proposals released prior to this week.  Tours will be attempted to be held at as many of the local license offices as possible.

Copies of the Request for Proposals (RFPs) that bidders will use to submit their proposals can be viewed at https://www.moolb.mo.gov/.  To review an RFP, select “Guest” on the home page, click on “Open Bids By Agency,” and then scroll through the list of bids until you locate the appropriate one.  (Bid numbers for this week’s offices are listed below.)  Additional information regarding the bidding of license offices can be obtained at http://oa.mo.gov/purch/vendorinfo/DORoffices.pdf or by calling OA at (573) 751-2387.

Office FY08 Estimated Transactions FY08 Estimated Processing Fees Bid Number
Blue Springs 123,740 $414,822 B3Z09185
Grandview 110,221 $374,871 B3Z09186
O’Fallon 127,226 $430,030 B3Z09187
Sikeston 53,821 $177,314 B3Z09188
Springfield (Glenstone Ave. Location) 125,761 $421,774 B3Z09184
Union 47,873 $160,250 B3Z09189