Schedule an Individual Income Tax Call

Schedule a call with tax representative regarding individual income tax.

Schedule a tax call  

Email Addresses

Choose the appropriate email address for your inquiry:

When using the income@dor.mo.gov, PropertyTaxCredit@dor.mo.gov, dor.fiduciary@dor.mo.gov or PaymentPlan@dor.mo.gov email addresses, please provide your name and last four digits of your social security number, or your notice number. This information is needed so we can verify your account. Attachments (e.g., Form W-2(s), Federal Return, etc.) may be sent via email. However, the Missouri Department of Revenue cannot guarantee a secure transmission. Every effort will be made to respond as quickly as possible to any email questions or requests. However, a reasonable amount of time should be allowed for our staff to research and respond accurately.

NOTE: Any personal information you send to us, such as your name, address, full social security number, etc., is not secure and could be seen by others. The Missouri Department of Revenue is not liable for lost, eavesdropped, or otherwise misused emails.

Mailing Correspondence

To help us readily identify your correspondence, please include your name, address, and the last four digits of your social security number or your notice number.

Mailing Addresses & Phone Numbers

Individual Income Tax - Paper Returns

Refund or No Balance Due:

Individual Income Tax
PO Box 500
Jefferson City, MO 65105-0500
Phone: 573-751-3505
Fax: 573-522-1762
Automated Inquiry: 573-526-8299

Owe Balance Due:

Individual Income Tax
PO Box 329
Jefferson City, MO 65105-0329
Phone: 573-751-7200
Fax: 573-522-1762
Automated Inquiry: 573-526-8299
Interactive Payment Line: 888-929-0513

2D Barcode Returns

Refund or No Balance Due:

Individual Income Tax
PO Box 3222
Jefferson City, MO 65105-0500
Phone: 573-751-3505
Fax: 573-522-1762
Automated Inquiry: 573-526-8299

Owe Balance Due:

Individual Income Tax
PO Box 3370
Jefferson City, MO 65105-3370
Phone: 573-751-7200
Fax: 573-522-1762
Automated Inquiry: 573-526-8299

Individual Income Tax Correspondence / Additional Information

Billings

Individual Income Tax
PO Box 385
Jefferson City, MO 65105-0385
Phone: 573-751-7200
Fax: 573-522-1762
Interactive Payment Line: 888-929-0513

Nonfilers and Federal Audits

Discovery
PO Box 3900
Jefferson City, MO 65105-3900
Phone: 573-751-7200
Fax: 573-526-7939

Refund, No Balance Due or General Questions

Individual Income Tax
PO Box 2200
Jefferson City, MO 65105-2200
Phone: 573-751-3505
Fax: 573-522-1762

Individual Income Tax - Paper Returns

Refund or No Balance Due:

Individual Income Tax
PO Box 500
Jefferson City, MO 65105-0500
Phone: 573-751-3505
Fax: 573-522-1762
Automated Inquiry: 573-526-8299

Owe Balance Due:

Individual Income Tax
PO Box 329
Jefferson City, MO 65105-0329
Phone: 573-751-7200
Fax: 573-522-1762
Automated Inquiry: 573-526-8299
Interactive Payment Line: 888-929-0513

Property Tax Credit Claim

2D Barcode Returns

Property Tax Credit Claim
PO Box 3385
Jefferson City, MO 65105-3385
Phone: 573-751-3505
Fax: 573-522-1762
Automated Inquiry: 573-526-8299

Additional Information

Property Tax Credit Claim
PO Box 2200
Jefferson City, MO 65105-2200
Phone: 573-751-3505
Fax: 573-522-1762

MO-1040/PTS and MO-PTC Paper Returns

Refund or No Balance Due:

Property Tax Credit Claim
PO Box 2800
Jefferson City, MO 65105-2800
Phone: 573-751-3505
Fax: 573-522-1762
Automated Inquiry: 573-526-8299

Balance Due:

Property Tax Credit Claim
PO Box 3395
Jefferson City, MO 65105-3395
Phone: 573-751-7200
Fax: 573-522-1762
Automated Inquiry: 573-526-8299

Other Tax Types

Fiduciary Tax

PO Box 3815
Jefferson City, MO 65105-3815
Phone: 573-751-1467
Fax: 573-526-7939

Estate Tax

PO Box 27
Jefferson City, MO 65105-0027
Phone: 573-751-1467
Fax: 573-526-7939

Mailing Address for Express/Overnight Packages Only

Taxation Division
301 West High St., Room 102
Jefferson City, MO 65101