Individual Income Tax Contact Information
Schedule an Individual Income Tax Call
Schedule a call with tax representative regarding individual income tax.
Email Addresses
Choose the appropriate email address for your inquiry:
- Individual Income Tax: income@dor.mo.gov
- Property Tax Credit Claim: PropertyTaxCredit@dor.mo.gov
- Fiduciary Tax: dor.fiduciary@dor.mo.gov
- Estate Tax: dor.fiduciary@dor.mo.gov
- Payment Plan Request (If you are unable to pay a debt in full.): PaymentPlan@dor.mo.gov
When using the income@dor.mo.gov, PropertyTaxCredit@dor.mo.gov, dor.fiduciary@dor.mo.gov or PaymentPlan@dor.mo.gov email addresses, please provide your name and last four digits of your social security number, or your notice number. This information is needed so we can verify your account. Attachments (e.g., Form W-2(s), Federal Return, etc.) may be sent via email. However, the Missouri Department of Revenue cannot guarantee a secure transmission. Every effort will be made to respond as quickly as possible to any email questions or requests. However, a reasonable amount of time should be allowed for our staff to research and respond accurately.
NOTE: Any personal information you send to us, such as your name, address, full social security number, etc., is not secure and could be seen by others. The Missouri Department of Revenue is not liable for lost, eavesdropped, or otherwise misused emails.
Mailing Correspondence
To help us readily identify your correspondence, please include your name, address, and the last four digits of your social security number or your notice number.
Mailing Addresses & Phone Numbers
Individual Income Tax - Paper Returns
Refund or No Balance Due:
Individual Income TaxPO Box 500
Jefferson City, MO 65105-0500
Phone: 573-751-3505
Fax: 573-522-1762
Automated Inquiry: 573-526-8299
Owe Balance Due:
Individual Income TaxPO Box 329
Jefferson City, MO 65105-0329
Phone: 573-751-7200
Fax: 573-522-1762
Automated Inquiry: 573-526-8299
Interactive Payment Line: 888-929-0513
2D Barcode Returns
Refund or No Balance Due:
Individual Income TaxPO Box 3222
Jefferson City, MO 65105-0500
Phone: 573-751-3505
Fax: 573-522-1762
Automated Inquiry: 573-526-8299
Owe Balance Due:
Individual Income TaxPO Box 3370
Jefferson City, MO 65105-3370
Phone: 573-751-7200
Fax: 573-522-1762
Automated Inquiry: 573-526-8299
Individual Income Tax Correspondence / Additional Information
Billings
Individual Income TaxPO Box 385
Jefferson City, MO 65105-0385
Phone: 573-751-7200
Fax: 573-522-1762
Interactive Payment Line: 888-929-0513
Nonfilers and Federal Audits
DiscoveryPO Box 3900
Jefferson City, MO 65105-3900
Phone: 573-751-7200
Fax: 573-526-7939
Refund, No Balance Due or General Questions
Individual Income TaxPO Box 2200
Jefferson City, MO 65105-2200
Phone: 573-751-3505
Fax: 573-522-1762
Individual Income Tax - Paper Returns
Refund or No Balance Due:
Individual Income TaxPO Box 500
Jefferson City, MO 65105-0500
Phone: 573-751-3505
Fax: 573-522-1762
Automated Inquiry: 573-526-8299
Owe Balance Due:
Individual Income TaxPO Box 329
Jefferson City, MO 65105-0329
Phone: 573-751-7200
Fax: 573-522-1762
Automated Inquiry: 573-526-8299
Interactive Payment Line: 888-929-0513
Property Tax Credit Claim
2D Barcode Returns
Property Tax Credit ClaimPO Box 3385
Jefferson City, MO 65105-3385
Phone: 573-751-3505
Fax: 573-522-1762
Automated Inquiry: 573-526-8299
Additional Information
Property Tax Credit ClaimPO Box 2200
Jefferson City, MO 65105-2200
Phone: 573-751-3505
Fax: 573-522-1762
MO-1040/PTS and MO-PTC Paper Returns
Refund or No Balance Due:
Property Tax Credit ClaimPO Box 2800
Jefferson City, MO 65105-2800
Phone: 573-751-3505
Fax: 573-522-1762
Automated Inquiry: 573-526-8299
Balance Due:
Property Tax Credit ClaimPO Box 3395
Jefferson City, MO 65105-3395
Phone: 573-751-7200
Fax: 573-522-1762
Automated Inquiry: 573-526-8299
Other Tax Types
Fiduciary Tax
PO Box 3815Jefferson City, MO 65105-3815
Phone: 573-751-1467
Fax: 573-526-7939
Estate Tax
PO Box 27Jefferson City, MO 65105-0027
Phone: 573-751-1467
Fax: 573-526-7939
Mailing Address for Express/Overnight Packages Only
Taxation Division301 West High St., Room 102
Jefferson City, MO 65101