New Missouri Driver Licenses and Nondriver Identification Cards FAQs
These changes were implemented to enhance security and help reduce the risk of identity theft and other kinds of fraud. Driver licenses and nondriver licenses have new security features, and are printed in one, secure facility.
You must provide documents to verify your name, date of birth, place of birth, social security number, and Missouri residential address. If you have a “mail-to” address in addition to your residential address, you also must provide proof of the mail-to address.
If you are renewing your driver license or nondriver license, the list of documents required can also be found on the back of your renewal postcard:
Applicants may still go to any Missouri license office they choose, and the application process and fees remain the same. At the license office, the applicant receives a temporary, paper document and may keep the old license card, which will be punched “VOID.” The permanent license will be produced at a single, secure facility, and arrive in the mail at an applicant’s home within 7 to 10 business days. Overall, time spent in the license office should decrease.
Mailing the license card helps detect and prevent fraud and identity theft by requiring a valid address, and allows extra security precautions to be taken prior to issuing the permanent license, so that individuals who might pose as someone else will not be able to receive a license on the spot.
The license card is mailed in a regular envelope through the U.S. Postal Service, similar to the way a credit card or passport is mailed. The envelope is unmarked and does not suggest or reveal the contents.
Yes. All new and renewed driver licenses and nondriver license are issued in the new format, using the new process.
The new license includes security features such as a laser perforation (holding the license up to a light will reveal a “MO” perforation) and special printing that reacts to UV light. There’s even a special, vertical arrangement for "Under-21" licenses. Click here to review the new formats and security features.
No. The new driver license or nondriver license will be issued to you when you renew, apply for a duplicate, or change your address on your license.
You should receive your driver license or nondriver license within 7 to 10 business days.
If the U.S. Postal Service cannot deliver your license to the address you provided, it will be returned to the Missouri Department of Revenue. The Department will hold the card for 60 days. If you do not contact us within 60 days indicating you did not receive the license or card, it will be destroyed. You may contact the Department at 573-526-2407 or email@example.com for assistance.
It’s a paper document with the same identifying information and photo that will be on your permanent license. The state seal and the word “TEMPORARY” are printed with temperature-sensitive ink that fades with exposure to warmth. Use it like a normal license or nondriver license. Click here to review the new formats and security features.
Yes. The temporary document for a non-commercial permit or license is only valid for 30 days from the date of issuance. The expiration date is printed on it.
The temporary document for a commercial license or permit is valid for 45 days from the date of issuance.
While the majority of licenses should be received in the mail within 10 working days, some transaction types require additional time for review or processing.
If you have not received your actual license in the mail and your temporary driving document is due to expire within 5 to 7 days, you may contact the Department for assistance.
If it is determined that additional time is required for mailing:
- Instruction Permit or Driver License - You may request an extension of your temporary driving document at any Missouri license office.
- Nondriver License - You may continue to use the temporary paper document until you have received your card in the mail. No update or extension document is required.
To replace a license card not received by mail at least 25 working days after mailing date and not more than 90 days from the date of application, you may apply for a "duplicate" at any Missouri license office. The transaction may be processed at no fee as long as there are no data changes requested. If your residential address changed from the original application or other data changes are requested, the standard duplicate transaction fee will be charged.
Yes. The duplicate license fee will be charged.
Although it is generally up to a business to decide what type of identification is acceptable to it, the Department is working to inform businesses about the new licenses and process. Because most other states already issue temporary documents, some businesses may already be familiar with such documents. If you experience a problem with a business accepting your temporary document, please contact the Department at 573-526-2407 or firstname.lastname@example.org. We will work with the business to try to resolve the issue.
Temporary document holders may also want to carry the old license card (which will have been punched “VOID”) along with the temporary document until they receive the permanent license in the mail.
U.S. federal agencies are familiar with the temporary document issued by other states. To ensure that Missouri’s temporary documents are recognized and accepted, the Department has worked with federal entities, including airports, to inform them about the temporary document.
You may reach us by phone at 573-526-2407 or by e-mail at email@example.com.