Department of Revenue News Release

JEFFERSON CITY, MO — The Missouri Department of Revenue (DOR) has accepted a new management proposal for the West County License Office.  The contract has been awarded to BPD Holdings, LLC.

The license office, located at 15533 Manchester Rd, Ballwin, Mo, will close on Friday, October 17 and reopen on Tuesday, October 21, at the same location.  The hours of operation will be Monday through Friday, 9 AM to 5 PM. Phone: (636) 230-5041.

While the office is closed, DOR encourages customers to visit one of the following nearby locations to receive assistance with their motor vehicle and driver licensing needs:  

• Chesterfield License Office – 14838 Clayton Rd

• Pacific License Office – 730 Osage Street

• High Ridge License Office – 1684 Gravois Rd

All Missouri license office contracts are awarded through a competitive bid process. License offices are operated by independent contractors but governed by the Missouri Department of Revenue. A full list of license office locations and hours of operation can be found at dor.mo.gov/license-office-locator/.

The following online services are also available:

• Phone-in Registration - to find a license office that accepts phone-in vehicle and watercraft registration renewals.
• License Plate Renewal - to see if your county participates in sharing personal property tax information with DOR.
• Renewal Requirements Inquiry - to obtain information regarding registration renewal requirements.
• DORA Chatbot - to get answers 24/7 with the help of DOR’s chatbot, a virtual assistant programmed to respond to common taxation, motor vehicle, and driver licensing questions.

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