Have you considered online assistance?

Business Tax Assistance:

My Tax Missour
Business Tax customers are encouraged to use the MyTaxMissouri portal at https://mytax.mo.gov
for a self-service experience. The service allows you
to register a portal account to file and track returns
and payments for:

  • Sales Tax;
  • Use Tax;
  • Employer Withholding Tax; and
  • Tire and Lead-Acid Battery Fee

Individual Income Tax Assistance:

Missouri Return Inquiry System - Get Started
Individual Income Tax customers can inquire
about the status of their income tax return at: https://dors.mo.gov/tax/taxinq/welcome.jsp.

Tax Assistance Offices are currently available in 5 locations throughout the state.

As services vary by office location, it is recommended that you review the services offered before visiting an office. Assistance with individual income tax preparation may be available from a volunteer program in your area.

Jefferson City

Harry S Truman State Office Building
301 W. High St., Room 330
Jefferson City, MO 65101

Availability: Monday - Friday
Hours: 7:45 a.m. to 4:45 p.m.
Tax assistance offices are closed on state holidays.

Driving directions to tax assistance office

Individual income tax preparation services are not available at this location.

The following onsite services are available at the Jefferson City assistance office:

  • Tax Clearance or No Tax Due Assistance
  • Business Tax Registration Assistance
  • Sales Tax Exemption Assistance
  • Income Tax Compliance Assistance (customers who have received a federal audit or professional license notice)
  • Corporate Income Tax Assistance
  • Lien/Garnishment Resolution
  • Revocation Resolution
  • Income Tax Billing or Notice of Adjustments Resolution
  • Sales Tax Billings or Sales Tax Refunds Resolution
  • Withholding Tax Billings and Withholding Tax Refunds Resolution
  • Verification of Online Payments or Cancellation of Online Payments
  • Motor Fuel Resolution
  • Excise Tax Resolution
  • Installment Agreements

Joplin

Joplin Tax Assistance Office
1110 E. 7th St., Suite 400
Joplin, MO 64801

Availability: Monday - Friday
Hours: 8:00 a.m. to 4:00 p.m.
Tax assistance offices are closed on state holidays.

Driving directions to tax assistance office


Kansas City

Kansas City Tax Assistance Office
615 E. 13th St., Room 508B
Kansas City, MO 64106

Availability: Monday - Friday
Hours: 8:00 a.m. to 4:00 p.m.
Tax assistance offices are closed on state holidays.

Driving directions to tax assistance office


St. Louis

St. Louis (Deer Creek) Tax Assistance Office
3256 Laclede Station Rd., Suite 102
St. Louis, MO 63143

Availability: Monday - Friday
Hours: 8:00 a.m. to 4:00 p.m.
Tax assistance offices are closed on state holidays.

Driving directions to tax assistance office


Springfield

Springfield Tax Assistance Office
149 Park Central Square, Room 328B
Springfield, MO 65806

Availability: Monday - Friday Hours: 8:00 a.m. to 4:00 p.m.
NOTE: THIS OFFICE IS CLOSING AT 1PM ON AUGUST 10.
Tax assistance offices are closed on state holidays.

Driving directions to tax assistance office

Individual income tax preparation services are not available at the Joplin, Kansas City, Springfield and St. Louis locations.

The following onsite services are available at the Joplin, Kansas City, Springfield and St. Louis assistance offices:

  • No Tax Due Assistance
  • Business Tax Registration Assistance
  • Business Tax Registration Updates
  • Accepting Payments
  • Accepting Completed Returns

The following services are available by phone assistance from an employee in Jefferson City:

  • Tax Clearance
  • Sales Tax Exemption Assistance
  • Income Tax Compliance Assistance (customers who have received a federal audit or professional license notice)
  • Corporate Income Tax Assistance
  • Lien/Garnishment Resolution
  • Revocation Resolution
  • Income Tax Billing or Notice of Adjustments Resolution
  • Sales Tax Billings or Sales Tax Refunds Resolution
  • Withholding Tax Billings and Withholding Tax Refunds Resolution
  • Verification of Online Payments or Cancellation of Online Payments
  • Motor Fuel Resolution
  • Excise Tax Resolution
  • Installment Agreements