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April 28, 2011

Lancaster License Office Contract is Up for Bid Until June 1

JEFFERSON CITY - Interested groups or individuals will have until June 1 to bid to operate the Lancaster License Office.

The Office of Administration issued a Request for Proposal (RFP) to run the office earlier this week.  Local license office management contracts are now part of a competitive process that requires the Missouri Department of Revenue to select office agents presenting the best proposals for customer service and financial efficiency.

This is the second proposal that has been put forth for the Lancaster office since the previous agent, Lisa Kephart, resigned from her post in March.  The first RFP issued for the office resulted in no responses.

During Fiscal Year 2010 (July 1, 2009 to June 30, 2010), the Lancaster office conducted 6,880 transactions and generated $23,141 in processing fees.  The Lancaster License Office has been located at 109 W. Washington St., but potential bidders can propose to keep the office at that address or provide a new location in Lancaster.

Common transactions that take place at local license offices include renewing or applying for a driver license, renewing or applying for registration on motor vehicles, boats and outboard motors, and applying for titles and paying sales taxes on these units.

A copy of the RFP that bidders will use to develop their proposals can be viewed at https://www.moolb.mo.gov/.  To review the RFP, select "Guest" on the home page, click on "Open Bids By Agency," then scroll through the list of bids until the appropriate bid is located.  (The bid number for the Lancaster office is B3Z11170.)  Additional information regarding the bidding process can be obtained at http://oa.mo.gov/purch/vendorinfo/DORoffices.pdf or by calling OA at (573) 751-2387.

The Lancaster office is the sole license office in Schuyler County.  However, citizens living in the Schuyler County area have several other offices where they can conduct license office transactions.  These offices, their addresses, telephone numbers and hours of operation are:

*Kirksville - 112 E. Washington St., (660) 665-0292, 8 a.m. to 5 p.m., Monday through Friday. (Closed for lunch 11:30 a.m. to 12:30 p.m. each day.)

*Memphis - 338 S. Clay St., Suite B, (660) 465-7373, 8 a.m. to 4 p.m., Monday through Friday. (Closed for lunch noon to 1 p.m. each day.)

*Unionville - 1507 Main St., (660) 947-3621, 9 a.m. to 4 p.m., Monday through Friday. (Closed for lunch noon to 1 p.m. each day.)

A full list of license offices - which also includes hours of operation, contact information and driving directions to the offices - is available at http://dor.mo.gov/offloc/.  

Citizens with questions about driver license transactions may call (573) 751-4600, and questions about license plate renewal or other motor vehicle-related transactions can be answered by calling (573) 526-3669.  Many questions can also be answered by going to the Department's website at www.dor.mo.gov.  


The Missouri Department of Revenue is now on Twitter!  To follow the Department on Twitter, go to http://twitter.com/MoRevenue.