Department of Revenue News Release

JEFFERSON CITY — The Missouri Department of Revenue is announcing the Request for Proposal (RFP) of the license office in Memphis, Missouri, located at 388 S. Clay Street, Suite B. The office has been temporarily closed since January 21. Proposals will be accepted starting January 29 and must be submitted by February 11.

For a list of bid opportunities and bid response instructions, please visit Missouri’s statewide electronic procurement system, MissouriBUYS, at missouribuys.mo.gov/. Interested groups or individuals who wish to submit a proposal to operate the Memphis License Office must have an active Federal Employer Identification Number (FEIN) and must submit the proposal under the legal entity name for which the FEIN was assigned. A scheduled tour of the current location may be requested by emailing the procurement contact listed on MissouriBUYS.

Proposals will be evaluated as outlined in the RFP. All proposals will be evaluated by a review team at the Department of Revenue, and the proposal that scores best will be selected.

Resources to Help Guide Potential Bidders:

• Missouri License Office Locations - dor.mo.gov/license-office-locator/
• Estimated Transactions and Processing Fees Collected at Missouri License Offices FY24  - dor.mo.gov/contact/documents/FY2024MVandDLEstimatedTransactionsand
  ProcessingFeesSummary.pdf 

License offices are operated by independent contractors and are overseen by the Missouri Department of Revenue. All license office contracts in Missouri are awarded through a competitive bid process.

While the Memphis office is closed, the Department encourages customers to visit one of the following nearby locations to receive assistance with their motor vehicle and driver licensing needs:

• Kahoka License Office – 178 W Main, Suite 1, Kahoka, Mo., 63445
• Edina License Office – 55682 State HWY 6, Suite B, Edina, Mo., 63537
• Kirksville License Office – 105 W. Potter Ave, Kirksville, Mo., 63501

A full list of license office locations and hours of operation can be found at
dor.mo.gov/license-office-locator/.

The following online services are also available:

• License Offices accepting phone-in vehicle and watercraft registration renewals can be found here: License Offices Accepting Phone-In Vehicle Registration Renewals (mo.gov).
   
•  License Plate Renewal — The Online License Plate Renewal System is a convenient way to renew your license plates. If your county participates by sharing personal property tax information with the department, you have an easy registration option. Check here to see if your county participates.
   
• Renewal Requirements Inquiry — Online inquiry to obtain information regarding registration renewal requirements.
   
• Get answers 24/7 with the help of the department’s chatbot, DORA, a virtual assistant programmed to respond to common taxation, motor vehicle, and driver licensing questions.

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