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August 27, 2009

Bowling Green, Caruthersville, Cuba, Monett, Olivette, and West County Office Contracts Awarded

JEFFERSON CITY - Six more local motor vehicle and driver license offices were awarded today by the Missouri Department of Revenue as part of a competitive bidding process that has been supported by Gov. Jay Nixon.

The offices awarded today are in Bowling Green, Caruthersville, Cuba, Monett, Olivette, and West County.  This brings to 69 the total number of offices granted under the new system.  

The Bowling Green License Office has been awarded to current manager Meredith Miller.  She has been employed at the Bowling Green License Office since 2005.  The Bowling Green office will remain at 15 North Main Cross. 

Rebecca L. Cole has been awarded the right to operate the Caruthersville License Office.  She has been the contract agent and manager of this office since 2005.  The office will remain at 610 Ward Avenue, Suite D.

The Cuba License Office has been awarded to JKM Management Group.  Kristi Marquez, a member of JKM Management Group, will continue to run the office.  She has been the agent and office manager of the Cuba License Office since 2005.  The Cuba office will stay at its current location of 320 N. Franklin.

The Monett Chamber of Commerce will continue to operate the office.  The Monett chamber of Commerce is a non-for-profit member organization with a mission to promote pride and progress by enhancing the industrial and business environment and quality of life in the community.  The office will remain at 200 East Broadway Street.

The Olivette License Office in St. Louis County has been awarded to Alternative Opportunities Inc. of Springfield.  This company has previously been awarded the Camdenton, Joplin, Nevada, Republic, Springfield-State Office Building, and South Fremont License Offices.  The Olivette office will remain at 9652 Olive Boulevard. 

Sanguinity, LLC is the new agent for the West County License Office.  Sanguinity, LLC consists of two partners, Wayne B Haar and Shuree S. Sockel of Chesterfield.  The West County office will remain at 15424 Manchester Road #12 in Ballwin.    

Details about changes in office operations, if any, will be announced by the agents.

The six offices awarded today are the latest to have their management chosen using a comprehensive bidding process that was implemented when Gov. Nixon took office on Jan. 12.  The process calls for people or groups to submit detailed bids to obtain the management contracts to operate the offices. The Monett license office received one bid, Caruthersville and Olivette received two bids, Cuba and West County both received three bids, and Bowling Green received five bids.    

This new process was codified in state law when Gov. Nixon signed legislation on July 1 that made the new system a permanent part of the law.  The bill endorsing the change passed with overwhelming bipartisan majorities in the Missouri Senate and House.

"This new process is open, honest and transparent," Gov. Nixon said.  "Management contracts used to be given away to people just because of the political party they belonged to.  Now, individuals and groups compete to make the best offer.  Republicans, Democrats and independents agree that this new process is a vast improvement over the old patronage system."

Alana M. Barragán-Scott, acting director of the Missouri Department of Revenue, noted that the competition for license offices will result in many additional benefits.

"For the first time, current office agents and new bidders will have incentives to provide improved services at the license offices," she said.  "When people want to get a driver license or renew their license plates, they don't care about the political affiliation of the person behind the counter, and the new system reflects that.  Efficient office operations and better customer service are now the key measures of success for local license offices."

Some winning bidders have chosen to return part of their estimated office revenues to the state.  The Bowling Green License Office will return 2 percent ($1,258.76), Caruthersville will return 3 percent ($2,860.41), Cuba will return 2 percent ($1,516.56), Olivette will return 5 percent ($13,865.30), and West County will return 4.50 percent ($17,655.21) to the state.  The Monett License Office bid did not include a return to the state.  The cumulative amount of estimated funds that will be returned to the state in the first contract year from the 69 license office that have been awarded so far is $449,478.42. 

"The willingness of agents to return some of their revenues is a great cost-efficiency measure for the state, and the amount returned to the state will undoubtedly grow as more bids are awarded," Barragán-Scott said.  "This money can be used for a variety of vital state services."

Of the 183 license offices, 69 have been awarded.  For a list of winning bidders for license offices, please go to http://oa.mo.gov/purch/awardedfeeoffices.pdf.

All local license offices provide services that are overseen by the Missouri Department of Revenue, but each office is operated by an independent contractor.  Transactions that are conducted at these offices include the issuance and renewal of driver licenses, applying for titles for motor vehicles, and the issuance and renewal of registration for motor vehicles, boats and outboard motors.

Additional information on the bids will be posted by the Missouri Office of Administration within the next few days.