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November 09, 2009

Cabool License Agents to Close Local Office Thursday; Other Offices Available Until New Cabool Agent Selected

CABOOL - The Cabool motor vehicle and driver license office will close at the end of the business day on Thursday, Nov. 12, and re-open when a new license office contract agent has been chosen to replace the retiring agents.

The office, located at 348-D Ozark Ave., will close at 4:30 p.m., on Thursday, Nov. 12.  Office hours through Thursday will be 8:30 a.m. to 4:30 p.m.  The office phone number is (417) 962-4586.

The agents in charge of the office, Rachel and Joel Easter, have opted to retire from the position.  The office will re-open after the Missouri Department of Revenue chooses a new agent to replace the Easters.  A specific date for re-opening has not been determined.

Common transactions that are conducted at local license offices include renewing or applying for a driver license, renewing or applying for registration on motor vehicles, boats and outboard motors, and applying for titles and paying sales taxes on those units.

"It's unfortunate when an office has to temporarily close," said Alana M. Barragán-Scott, director of the Department of Revenue. "I know it will inconvenience some customers for a short time, but we are working to alleviate the problem. The department expects to name a new agent soon, and we will work with the person or group selected to get the office open as quickly as possible.  In addition, there are other nearby license offices that citizens can visit while the Cabool office is closed."

Customers who need to conduct business at a motor vehicle license office are encouraged to visit the following nearby locations.  Address, phone numbers, and business hours are listed below.

          Mountain Grove - 807 N. Main St., Suite 5, (417) 926-3333
               Monday - Friday  8:00 a.m. - 5:00 p.m.
               Saturday  8:00 a.m. - Noon

          Willow Springs - 112 E. Main St., (417) 469-3944
               Monday - Friday  8:30 a.m. - 4:30 p.m.
               Closed for lunch each weekday   1:00 p.m. - 2:00 p.m.

          Houston - 122 W. Walnut St., (417) 967-3878
               Monday - Friday  9:00 a.m. -  4:30 p.m.
               First business day and last 2 business days of month  8:00 a.m. - 5:00 p.m.
               Closed for lunch each weekday  11:30 a.m. - Noon

A complete listing of offices, including directions and office hours, is available online at http://dor.mo.gov/mvdl/offloc/.  

Customers who have been notified that their personalized license plates are available at the Cabool office, but who can't get to the Cabool office by Nov. 12, can pick up their plates on or after Nov. 18 at the Mountain Grove office.

The department's call centers are also available to answer questions about motor vehicle license office transactions.  The centers are open weekdays from 7:30 a.m. to 5:30 p.m.  For motor vehicle/license plate issues, you can call (573) 526-3669, and for answers to driver license questions, you can call (573) 751-1887.