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September 28, 2009

Pineville License Agent To Close Local Office; Other Offices Available Until New Pineville Agent Selected

PINEVILLE - The Pineville motor vehicle and driver license office will close at the end of the business day on Wednesday, Sept. 30, and re-open when a new license office contract agent has been chosen to replace the retiring agent.  

The office, located at 303 Harmon St., will close at 4:30 p.m., Wednesday, Sept. 30.  Normal operating hours for the office are 8:30 a.m. to 4:30 p.m., Monday through Thursday, and 8:30 a.m. to 5:30 p.m. on Friday.  The office phone number is (417) 223-4029.  

The agent in charge of the office, Carrie Jones, has opted to retire from the position.  The office will re-open after the Missouri Department of Revenue has chosen a new agent to replace Jones.  A specific date for re-opening has not been determined.  

Common transactions that are conducted at local license offices include renewing or applying for a driver license, renewing or applying for registration on motor vehicles, boats and outboard motors, and applying for titles and paying sales taxes on these units. 

"It's unfortunate when an office has to temporarily close," said Alana M. Barragán-Scott, acting director of the Department of Revenue. "I know it will inconvenience some customers for a short time, but we are working to alleviate the problem as quickly as possible. There are other nearby license offices that McDonald County citizens can visit while the Pineville office is closed."  

Customers who need to conduct business at a motor vehicle license office are encouraged to visit the following nearby locations.  Address, phone numbers, and business hours are listed below. 

Cassville - 700 Main St., Suite #1, (417) 847-3471
Monday - Friday  8:00 a.m. - 4:00 p.m.
Last week of the month  7:30 a.m. - 4:30 p.m.

Joplin - 1110 E. 7th St. Suite #6, (417) 623-9700
Monday - Friday  7:30 a.m. - 6:00 p.m.
Saturday   9:00 a.m. - 1 p.m. 

Neosho - 112 W. Spring St., (417) 451-4750
Monday - Friday  8:00 a.m. -  5:00 p.m.
Last Saturday of month  9:00 a.m. - 1 p.m.
Last five business days of month  9 a.m. - 6 p.m.  

A complete listing of offices, including directions and office hours, is available online at http://dor.mo.gov/mvdl/offloc/.

Customers who have been notified that their personalized license plates are available at the Pineville office, but who can't get to the Pineville office by Sept. 30, can pick up their plates on or after Oct. 7 at the Neosho office.  

The department's call centers are also available to answer questions about motor vehicle license office transactions.  The centers are open weekdays from 7:30 a.m. to 5:30 p.m.  For motor vehicle/license plate issues, you can call (573) 526-3669, and for answers to driver license questions, you can call (573) 751-1887.  

Barragán-Scott stressed that the office closing was not due to the new bidding process involving all 183 of the state's local license offices.  

"Governor Jay Nixon's proposal to let people present plans to run license offices more efficiently is working well," she said.  "There are two bidders for the Pineville office, and the department will work quickly to select the best proposal."  

The two bidders for the Pineville License Office are William Hugh Brower and the McDonald County Chamber of Commerce Inc.