No Tax Due - Tutorial

Click the link below for information about the Online No Tax Due System

Accessing the Online No Tax Due System
Cities/Counties
Business Owner/Taxpayer
State Agency
Error Messages
Contact Information

Accessing the Online No Tax Due System

Click here to access the OnLine No Tax Due System.

The possession of a statement from the Department of Revenue stating no tax is due under sections 143.191 to 143.265, RSM0, (withholding tax) or sections 144.010 to 144.510, RSMo, (sales tax) is a prerequisite to issuance or renewal of any city or county occupation license or any state license required for conducting any business where goods are sold at retail.

The online No Tax Due system allows political subdivisions and state agencies to determine if a business has "no tax due" without requiring a piece of paper to be issued by the Department of Revenue. If there is an issue with the business' account and a no tax due cannot be issued, the system will present a message that the business must contact the Department of Revenue to obtain one. This system allows business owners that have complied with Missouri tax laws to print a Certificate of No Tax Due.

NOTE: In order for the business owner to obtain a "no tax due" through the online system, the business must:

Have a valid registration with the Missouri Department of Revenue;
Make sales at retail in Missouri; and
Have no sales or withholding tax delinquencies.

The information derived from the online system is strictly confidential according to section 32.057, RSMo. Persons authorized to access taxpayer information may only do so in performing their official duties.

NOTE: Businesses that do not make sales at retail are not required to obtain a Certificate of No Tax Due.

Cities/Counties

Access Page

Step 1: Click “City/County Official”. This will take you to the portion of the system designed specifically for political subdivision use.

City/County Official Login Page

You will need the following to continue:

Login ID and password. If you don't have a Login ID or password, complete Form 4379A and mail it to the Department. The Department renews Login ID's and passwords on an annual basis.
Missouri Tax Identification Number of the business for which you are inquiring. This is the 8 digit number issued to the business owner/taxpayer by the Missouri Department of Revenue and is included on the business’ sales tax license.

Step 2: Enter the Login ID & Password that the Department of Revenue assigned to you. The ID is specifically associated with your city or county and will ensure that the taxpayers you are evaluating in the system are evaluated for compliance in your city or county.

If you have not entered the correct User ID or Password you will receive the following message:

Invalid login. Please re-enter your login and password.

If you have forgotten your password, click on the "Forgot My Password" button. Online No Tax Due System will take you to an email page. Click "Send" and you will receive an email with your user ID and password.

Forgot My Password

Step 3: Enter the business owner's Missouri Tax Identification Number. It is advisable that on any application for local license, you request that the business provide their Missouri Tax Identification Number. For retail sales businesses, you may want to consider having the business provide a copy of their Missouri Sales Tax License, verifying that the business is licensed for your political jurisdiction. Online No Tax Due will assess the taxpayer’s account and determine if a no tax due can be issued.

If you have entered an invalid Missouri Tax Identification Number, you will receive the following message:

The Missouri Tax Identification Number you entered is an invalid number. Please re-enter the number.

Step 4: The information you will be accessing is strictly confidential and can only be accessed and used for official purposes. In order to access the information provided by the system, you must agree that you will abide by statutory confidentiality provisions. Select the “I Accept” button to access the system. If you do not select “I Accept”, you will be prevented from entering the OnLine No Tax Due System.

Step 5: Click "Continue".

Confirmation Page

If the business has no tax due, Online No Tax Due will present a confirmation page documenting that there is no tax due for this business. To receive a no tax due confirmation page, the business must have a licensed retail sales location in your political subdivision and must be current on sales and withholding taxes. You can print the page for your records or return back to the Search Page to access information on another business in your political subdivision.

Error Messages

If a no tax due confirmation page cannot be presented, Online No Tax Due will present a message documenting that a no tax due confirmation could not be issued. The message will always direct the business to contact the Department of Revenue so that a customer service representative can assist the taxpayer and provide a statement of no tax due. Click here for an explanation of each of the possible messages.

Taxpayers can also access the Online No Tax Due system and can generate a no tax due certificate to present to the political subdivision. Here is an example of what that Certificate of No Tax Due will look like.

No Tax Due Certificate Confirmation Letter

Business Owner/Taxpayer

If there are no current registration or delinquency issues, this site will allow you to print your own Certificate of No Tax Due, which you can present to the local or state agency.

You will need your business’ Missouri Tax Identification Number and tax filing PIN Number.

Your identification number is the 8 digit number issued to you by the Missouri Department of Revenue to file your business taxes and is included on your sales tax license.
Your PIN is a 4 digit number located on the cover of your voucher booklet or return.